Semaphore Premium Support
Get professional CI/CD help and assistance from our team of experts. Scale up your productivity and achieve your objectives. We’ll guide you along the way.
We are there for you, 24/7
Customer success team
Keep in constant touch with your dedicated customer success team via Slack, phone or video calls, and email. We’re there for you, whatever channel you prefer.
We help your engineering team reach maximum velocity, enabling your organization to move forward at unprecedented speed.
Assistance with onboarding
When you start working with Semaphore, we won’t leave you there hanging. We’ll walk together with you, every step of the way.
Executive business reviews
We share relevant insights about our upcoming product updates and gain understanding of what would make the system even more effective for your team.
New release training
You’ll be the first to know when a new feature is introduced to Semaphore. We’ll walk you through the specifics, show you how it works and discuss how your team can benefit from new functionality.
Semaphore follows the principle of least privilege. Every token that is used for communication is restricted to the minimal sets of actions it needs.
Powerful CI/CD tool with outstanding support
Choose a support plan that best suits your team’s needs
- Community support forum
- Global ticket-based support
- Ticket response time
- Customer success team
- Slack channel
- Support SLAs
- Onboarding and training
- Onboarding assistance
- Developer training
- New release and feature training
- Value-added services
- Configuration migration assistance
- Priority Zoom technical support
- Executive business reviews
- Performance monitoring and optimization
Powering the world’s best engineering teams at
Not sure which plan is right for you?
Get in touch and we’ll help you to select the best support plan for your team