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Semaphore Premium Support

Semaphore Premium Support

Get professional CI/CD help and assistance from our team of experts. Scale up your productivity and achieve your objectives. We’ll guide you along the way.

We are there for you, 24/7

Our customer support and customer success experts are there for you 7 days of the week. We walk an extra mile to ensure your CI/CD goals are met with Semaphore.

Customer success team

Keep in constant touch with your dedicated customer success team via Slack, phone or video calls, and email. We’re there for you, whatever channel you prefer.

Developer training

We help your engineering team reach maximum velocity, enabling your organization to move forward at unprecedented speed.

Assistance with onboarding

When you start working with Semaphore, we won’t leave you there hanging. We’ll walk together with you, every step of the way.

Executive business reviews

We share relevant insights about our upcoming product updates and gain understanding of what would make the system even more effective for your team.

New release training

You’ll be the first to know when a new feature is introduced to Semaphore. We’ll walk you through the specifics, show you how it works and discuss how your team can benefit from new functionality.

Migration assistance

Semaphore follows the principle of least privilege. Every token that is used for communication is restricted to the minimal sets of actions it needs.

Powerful CI/CD tool with outstanding support

Check out some of the reviews from G2 Crowd 🤗

“Semaphore has one of the best customer support in the industry, always fast to respond and very helpful.”
Michele Gerarduzzi
Lead Front-end Engineer at Talenthouse
“Fast & responsive customer support. Among the best in the industry!”
Jesal Gadhia
Engineering Manager at BetterUp
“Powerful, easy to use CI/CD tool with incredible support”
Andrew Lynch
Founder at Shopdeploy
“Customer service is very attentive and replies usually within just few hours.”
Alessandro Rodi
Open Source Software Engineer at Renuo AG
“Semaphore v2 is a great CI tool with a developer focussed experience and quality support.”
David Stockton
Site Reliability Engineer at Confluent
“Customer support – the fastest response that I ever received. I also liked the ease of setting.”
Barry Hawkins
Product Manager Twang Systems
“Customer support is outstandingly fast and decisive.”
David Gil Pérez
Lead Developer at Qoolife
“Fast customer support that is very helpful.”
Sebastian Schwartz
Founding Team Member at Proton AI
“Customer support is outstandingly fast. ”
Mohsin Khan
Developer at Gosign Media

Choose a support plan that best suits your team’s needs

  • Services
  • Community support forum
  • Global ticket-based support
  • Ticket response time
  • Customer success team
  • Slack channel
  • Support SLAs
  • Onboarding and training
  • Onboarding assistance
  • Developer training
  • New release and feature training
  • Value-added services
  • Configuration migration assistance
  • Priority Zoom technical support
  • Executive business reviews
  • Performance monitoring and optimization

Free

  • 8×5

Standard

  • 8×5
  • Available
  • Standard

Advanced

  • 24×5
  • Dedicated
  • Standard

Premium

  • 24×7
  • Dedicated
  • Standard

Powering the world’s best engineering teams at

Not sure which plan is right for you?

Get in touch and we’ll help you to select the best support plan for your team

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